We Protect Your Privacy
Protecting your privacy is important
to us. We hope the following statement will help you understand how Harley
Financial Services collects, uses and safeguards the personal information you
provide to us on our website and as a customer of Harley Financial Services.
Information Collection – When you browse any Harley Financial website, you do
so anonymously. Personal information — including your E-mail address — is not
collected. Some of our websites, however, may request that you voluntarily
supply us with personal information, including your E-mail address and account
number (if you are a Harley Financial Merchant, Cardholder or Client user), for
purposes such as correspondence, account maintenance, checking your bill,
making a purchase, or participating in voluntary online surveys. We limit the
collection of information about our customers to what we need to know to
administer their accounts, to provide customer services, to offer new products
and services, and to fulfill any legal and regulatory requirements. Harley
Financial Services uses advanced technology and well-defined employee practices
to help ensure that customer data is processed promptly, accurately and
completely. Harley Financial Services employees are permitted access to only
the information they need to perform their jobs. Harley Financial Services
maintains strict internal policies against unauthorized disclosure or use of
your information. Each Harley Financial Services employee is personally
responsible for maintaining consumer confidence in the company. We provide
training and communications programs designed to educate employees about the
meaning and requirements of these Customer Privacy Principles. We conduct
reviews of our compliance with the privacy principles and the specific policies
and practices that support the principles. Employees who violate these
principles or other company policies and practices are subject to disciplinary
action, up to and including dismissal. Employees are expected to report
violations — and may do so confidentially — to their managers.
Information Use – If you provide us with your E-mail address, or have
done so in the past, we may upon occasion send you information by E-mail. We
may use information you have given us to, for example, provide a service,
ensure proper billing and inform you about products and services. These offers
may be based on information you provided in your initial transaction with us,
in surveys, as well as information available from your card program sponsor.
Primarily, these E-mail offers will come from Harley Financial Services. The
lists used to send you information will be developed and managed under strict
conditions designed to safeguard the security and privacy of customer
information. Harley Financial Services maintains your transaction history
according to various federal and state laws and regulations concerning record
retention.
Company Commitment to Privacy – In keeping with our strong interest in consumer
privacy protection, Harley Financial Services keeps abreast of current industry
initiatives to preserve individual privacy rights on the Internet and in all
aspects of electronic commerce. Harley Financial Services extends these privacy
principles to our business relationships. We expect the companies we select as
our business partners to honor our privacy principles in the handling of
customer information. These include companies that assist us in providing services
to our customers. In selecting business partners, Harley Financial Services
considers the accuracy and quality of the data they provide, how they respond
to consumer complaints and whether or not they provide opt-out choices for
those whose information they process. In working with our partners and vendors
to compile and use lists of customers and prospective customers for marketing
purposes, we require strict contractual obligations regarding security,
allowing us to audit those who are involved in the process. If you have any
questions about this statement, you can reach us at 800-266-9940, or you may
send us an E-mail at [email protected].
Linked Internet Sites – User should be aware that other Internet sites to
which User hyperlinks from the Site may contain privacy provisions that differ
from the provisions provided herein. Harley Financial Services is not
responsible for such provisions, and expressly disclaims any and all liability
related to such provisions. Harley Financial Services is a national provider of
electronic payment and e-commerce services. Harley Financial Services processes
transactions initiated by credit and debit cards, checks and electronic
benefits transfer (EBT) cards from merchant point-of-sale terminals and via the
Internet through its partners associated with Citizens Bank and Wells Fargo
Bank. We collect information necessary to enroll businesses as customers, to
provide the services they have selected, to administer their accounts and to
offer them additional or related Harley Financial Services products and
services. Because we strongly advocate the protection of customer information,
we believe that the adoption and implementation of the Harley Financial Services.
Customer Privacy Principles, above, are good business practices, and will serve
the interests of our customers in effective privacy protection. These Customer
Privacy Principles guide our conduct in the collection, use, release and
security of customer information, as well as the responsibilities we assume as
employees, including our dealings with our business partners. These principles
define our commitment to protect the privacy of our various customers. Each Harley
Financial Services business unit maintains its own additional rules and
practices, which are fully consistent with these principles, and which they may
modify as needed for particular products and services, or to conform to local
laws or customs around the world.
If you have questions or comments
about the Harley Financial Services Customer Privacy Principles, please contact
the Harley Financial Services office, 5616 S 122nd E Ave., Suite N
Tulsa, OK 74146.